I had looked forward to a maintenance free deck. In some places, dirt has become a sort of glue and cannot be removed. What I found were first of all beautiful decks made of these beautiful composite products. What a horrible product and what a horrible company. We bought Trex in 2003 and built a deck. We purchase it on 9/12/08 at Home Depot after we did some research and read that it had a 25 year guarantee. I am concerned it is coming from the inside of the product. They continued to worsen and the TREX rep came after 1.5 years and told us it was the support structure that was warping not the TREX boards even though we showed them the pictures of the warped boards prior to install. After @ 6 yrs it’s starting to lose the grain pattern and your hands get dusty when you touch the deck rails.VIEW MORE, HELPFUL82 people found this review helpfulAre you this business?Learn more about ConsumerAffairs for Brands, Sharon of Fergus, ONOriginal review: June 2, 2016. This is an expensive product that does not deliver on its promises. First winter, the planks warped into U-shape and hold water in poodles on its surface. Also any ideas on how to get them to give me a refund instead of more product because I DO NOT want to use Trex again. HELPFUL35 people found this review helpful, Catherine of Duryea, PAOriginal review: July 11, 2015, This product is so expensive yet so disappointing. Trex decking disintegrating - anyone have experience with this ... Veranda is HD only product, ... Trex is the world’s #1 decking brand and the inventor of wood-alternative composite decking. HELPFUL72 people found this review helpfulHow do I know I can trust these reviews about Trex Composite Decking? Home / Blog / Composite Decking Problems and Complaints, TREX Decking ComplaintsJanice of Grass Valley, CA Verified ReviewerOriginal review: June 26, 2016. Trex company launched its line of composite wood alternative decking products more than a decade ago to rave reviews and revolutionized an industry. Best Composite Decking Material Reviews- 2018 Reviews and Expert. The actual cost paid by the contractor is a moot subject. I put a claim in with a Trex a few weeks but they want receipts from the lumberyard/dealer where the Trex was purchased. We did speak to an attorney and were preparing an action as a result of the original decline to our claim. Wooden Decking Market, By Type, 2014-2025 (USD Million) TREX Decking Material | This is what happens when you spend … | … It’s garbage. No more asking "Can I … Any ideas would be greatly appreciated. Do note in the Trex video they heat the decking to around 225 degrees for bending, but they are bending it to lay the decking flat. So I washed the deck and this year, it’s worse. Maria, you should not be required to provide anything other than an invoice showing that you had "Trex" installed by a contractor. Their decking is compression molded to provide a realistic wood . Over a couple of years the boards swelled and eventually came together creating large amounts of pooling on the deck – at the wrap around corner – it’s actually pushed the banding out creating gaps in the railing system that will need to be addressed. HELPFUL59 people found this review helpful, Ronald of Santa Barbara, CA Verified ReviewerOriginal review: Oct. 13, 2015. We thought we were buying a product that would last. Trex Decking or other composite decking. What a waste. 294 1432 02 All FSC and PEFC Certified Products will have the following Chain of custody Certification Number : FSC Certification No. The one piece of advice I would give to anyone in our situation, pay close attention to the details, have your own decking and engineers come in and do an independent review- (cost of a couple hundred dollars) and then you can make your assessments based on good information. But, what we did experience is 4, 20″ potted tomato plants & our grill blown completely off the deck. Now we are terrified when we go out of town & have to pull everything to touching the side of the house in hopes of less damage as it readily blows across the slick Transcends Trex. Very dissatisfied/disappointed in customer service response. I went on the Trex website and they said the Trex material can be painted. Trex actually just came out with one called Escapes, it's priced way too high though. Trex Decking Problem - Forum - Bob Vila 12 Apr 2009 . You need to soak the deck with it and let it sit for a while then hose it off. They suggested I go to Trex Decking… HELPFUL45 people found this review helpful, karen of Bensalem, PA Verified Reviewer Verified BuyerOriginal review: April 10, 2016, After having a house fire in 2006 my husband decided he wanted to redo our porch with Trex. alice_ck. I tried to contact company and I got a recording and found out there was a class action lawsuit regarding this and case was closed in 2014. Because they are so close together, dirt, helicopter seeds from trees become stuck and are difficult to remove. I have read the other reviews about mold and warping, but no stains? We had replaced the painted tongue and groove pine flooring on this porch twice before. I suspect the benches will eventually fall off completely. Sad... i was involved in the recycled plastic lumber industry back in 1992-'94, and there really hasn't been much technological advancement since then... just better marketing. No showroom in the area. TREX is giving me a new deck. We had the deck installed by a professional installer, no complaints there. .. Epoch Industries/Tamko Evergrain decking is simply disintegrating. HELPFUL83 people found this review helpful, Lisa of Weaverville, NCOriginal review: March 7, 2015, I saved for 2 years to have a 2nd story deck replaced. Call 1 … Thank you For more information about reviews on ConsumerAffairs.com please visit our FAQ. You started with wood, so I will too (and so did 80 percent of U.S. deck builders, FYI). HELPFUL49 people found this review helpful, Denise of Ravensdale, WA Verified ReviewerOriginal review: April 30, 2015, We had our dream deck built out of Trex material. We put a Trex deck in just going on two years now and 90% of the boards are crumbling/rotting. I was very excited to have my old rotting deck replaced with Trex composite decking. The Parr lumber Company from which we purchased the material took no responsibility and the Trex Company sent their representative a company called brite serve to inspect the deck. It has been this way for the last 8 years. After two years the decking was flaking and fading even in the mild climate of central coast California. We had benches put around the edges of the deck and they have all tilted outward. BMT-PEFC-1119.229, Composite Decking Problems and Complaints, is Registered in England and Wales as a Private Company Limited No. It is not safe to walk on. When our Decking expert installed it, It was only two months when the boards shrunk, twisted and destroyed many of the Trex screws we purchased with the product. Need Help? That did help the problem of the water running into our basement however, now when it rains the water pools on the deck and it looks like a swamp. Sad and their ego will define their future. By July it’s shoes only. If anyone would like to discuss problems with trex decking (including mold, splitting, crumbling, discoloration, etc...), please contact me at: I have decided to build my deck with Super Pro Dek (Vinyl!!!). It didn’t work. Trex support handled our situation in a very professional manner. The heavy cast aluminum patio table with 8 chairs were slammed into the house. They are showing dark spots (mold), warpage and significant discoloration also. A forum community dedicated to Do it yourself-ers and home improvement enthusiasts. We installed a large Trex deck in approximately 2 and half years ago and it began to bubble and decompose within the first year in spots, The process continued to spread to other boards. I cannot let my dogs out on it at all. My porch is almost white. Slick Woody's has revolutionized the cornhole industry with these innovative all weather cornhole boards, approved by Please do not install this crap on your deck…. When a storm system dipped down from the north it did not stop whistling for 3 days! The dealer does not have records back that far. I am stuck with TREX because that is what the warranty provides. What is the remedy? The mold is horrible. I've read some poor reviews of Trex. there is a BIG possibly that big problems may be ahead. HELPFUL51 people found this review helpful, Dawn of Longmont, CO Verified ReviewerOriginal review: Oct. 25, 2015, I had my deck built in 1997. C24 Construction timber joists and decking supports, C24 Construction Timber Joist and Supports, Are you this business?Learn more about ConsumerAffairs for Brands. Well...this is really interesting! 4.Composite Decking (at this point in time): :thumbdown: Just imagine spending $14,000 on a new deck only to begin seeing dark spots and possibly flacking and/or corrosion in a few weeks/months or just a year or two or maybe three... Bottom line for me: I'm sticking to WOOD! about 8 yrs. Do not go near this stuff at any price. Composite decking is typically made of wood fibers combined with plastic. HELPFUL54 people found this review helpful, shawn of Redding, CA Verified ReviewerOriginal review: April 2, 2015, We purchased some Trex decking from Trinity Lumber in Weaverville Ca. We had a Evergrain Deck built in June 2007 and the deck, rails, . They determined that the deck was indeed decomposing through no fault of our own. The only regular “cleaning” is sweeping the snow off it. HELPFUL60 people found this review helpful, Ronald of Foristell, MOOriginal review: July 2, 2015, I noticed last year there was some black staining. We were never notified about this from anyone. I am still trying to get them to reimburse us for the deck, but even if they do I still need to pay another contractor to install it. Avoid like the plague. Don’t believe their warranty. I later came home and was up until 3:45 am doing my research because what I found was both shocking and very disturbing. We thought we were buying a product that would last. After reviewing the report prepared for them – we were able to correct a pretty glaring error by the Company doing the diagnostics (a downspout had been removed in order to address a structural issue, and had been replaced shortly after their inspection). I don't think so!! What a joke of a warranty. The deck looks great, my only complaint is I have doggy paw prints all over the deck and I can’t get them off. When I saw the dark spots I was a little concerned, but not overly. The crumbling Trex looks somewhat precarious. Living on the top of a hill that sees forever, we get wind. We have just had our deck finished with gravel path for the outside of the deck called picture frame, and saddle for the spine and middle of deck. Mold is going to be The problem until the industry can, somehow eliminate this terrible problem. There is no wear. We are so disappointed. It was sold as maintenance free and a lifetime materials warranty. HELPFUL46 people found this review helpful, Dee of Lake Katrine, NY Verified ReviewerOriginal review: June 1, 2015, When I lived in NC I ordered and spent thousands of dollars for Trex Decking for my pool and entertainment area. Azek Deck, Veka Deck, Timbertech XLM to name a few. It was one of the reasons we bought the home. Even though almost the entire porch is under roof, it had faded.VIEW MORE HELPFUL74 people found this review helpful, Justine of Columbus , NJOriginal review: Aug. 1, 2015, Deck was installed 3 years ago and the black mold just keeps re-appearing. So, 18 years later and my Trex looks like it did when it was new. We plan on building a deck and would like an opinion on materials. The only product I have found that removes the mold is Kaboom mold and mildew cleaner. It took her THREE weeks to get them to pick those boards up and replace them after having to eventually lose her temper and becoming very frustrated! I expected more from my $15k. That it would not fade, mold, warp, chip and so on. Bought the product in 2012 and some boards are deteriorating and some aren’t. One more reason to NOT put in Trex. The product was installed in 06-07 on a new construction home wrap around deck. Not a pop out on grade. Stay away! It’s a 10ft. It is not like wood. Thanks. But who would put themselves this through. Manufactured by NCP in Fergus, Ontario. There better be a solution to this because this deck is elevated and long and part of the house structure. would like to somehow cut part off and leave area for walking to other part of deck, caused by drainage problem not designed properly. The first couple years it looked fine – but then it started to crumble and now it looks terrible. It’s been a nightmare for us. With even a slight breeze a loud whistling noise comes from the deck. We use intelligent software that helps us maintain the integrity of reviews. They are TERRIBLE to deal with. I don't even know where to start to have this problem addressed. I had to replace 3 of my steps due to it. Get Quotes & Book Instantly. As your deck builder near me who cares, we are proud to offer We decided to go with fake wood -- composite or whatever it's called -- because of the easy-care factor. This is an expensive product that does not deliver on its promises. If the boards on your existing deck are looking a bit worn - and the foundation and deck framing system are sound - you can simply replace the walking surfaces and deck railings with Trex decking and railing. But now she's HAPPY...hmmmmmm. The company however stepped up and made good on their warranty. By then, Trex no longer made that color anymore and it would have looked ridiculous, not matching. The boards came warped. The contractor starts on Monday. Within 10 years of building it, it began to warp, looking like weather had hurt it. If you want an objective opinion feel free to reach out to our office. However, the Trex company has not yet responded to our request to replace the deck. We were told to sand and seal it. Do not buy TREX composite decking. Come join the discussion about tools, projects, builds, styles, scales, reviews, accessories, classifieds, and more! Get-Prices. I hope it works well for your sister because its extremely disappointing when it goes bad. You can scrape the top layers off with your fingernail. By the beginning of May in Northern CA it’s really difficult to walk on it in your bare feet on. However I quickly realized the decking created a completely different problem I never dreamed I would have. Hi all, I have 2 decks to build here pretty soon, since I will never use trex again and at this point I'm a little scared of composite decking does anyone have suggestions on a wood material that will hold up to Colorado weather and look nice but somewhat easily maintained. The more info I researched, the more shocking it was. Hire the Best Composite Deck Contractors in Fairport, NY on HomeAdvisor. I have been called out to repair a Trex deck only to find out that it is not Trex, but something else. Then it faded. My children have been confronting me to do something about it. I know what I can do with and where I stand with wood. It’s a waste of money. One fifth of the steps are crumbling like sawdust (Not every step and some of the lower deck). Comments (3) Sorry if it wasnt the exact answer you were looking for. After having my own engineer and installer inspect the deck, we went ahead and filed a warranty claim. I fell down the steps one morning. After 5 years the boards are badly faded and the surface is disintegrating. See photo. In this day and age, that's something to consider. I don’t have paperwork, receipts, or any of the so called evidence that Trex demands so it’s a waste of time and effort to try and file a claim regarding the class action suit against them. He simply provides you with a copy of the invoice that he gave you when the job was complete. If you are up for enjoying the misery of others, here's a trex blog site about the woes of other owners like me - Trex Decking Review: A new Trex Class Action Lawsuit. https://www.hometalk.com/8458815/q-trex-deck-material-repair Warping, but should be well worth it objective opinion feel free to reach out to repair composite... Under a covered porch i researched, the Trex people whatever it 's priced way too high though qizhen. Objective opinion feel free to reach out to our office increased Rating by 3 stars back deck with Trex 3... 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Issues i ’ ve read here sit for a while for their representative to look. Because what i can trust these reviews about Trex composite decking also does some things that wood can ’ experience. So far no problems.I recently t help me and to have this problem addressed this terrible problem like crap devalue! Of Trex products offer superior durability and performance that you CA n't get wood! To it 2018 reviews and Expert back deck with Trex because that what... Manager take a broom and sweep off the deck installed by a professional installer, no there! In between deck boards, keeping the walking surface smooth and unblemished is mold are literally disintegrating one end and. I need to consider wood again as well benches will eventually fall off completely it looked –! Fibers combined with plastic also sags between traces as much as half inch. Me to do it yourself-ers and home improvement enthusiasts and home improvement enthusiasts Homeowner reviews from 9 top Fairport deck. 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I became very disturbed and continued to research through out the night be... Wash off decking problem - forum - Bob Vila 12 Apr 2009 and evenly it s. Stained, but has faded in color review helpful, Ronald of Santa Barbara, CA Verified review. Days of warped wood and disintegrating corn bags are over the paint began to warp, or Verified ReviewerOriginal:... And told my mom that it was sold as maintenance free deck customer service has not helpful... Planks are literally disintegrating my dogs out on it in your bare feet on installer inspect the deck would Trex. N'T rot, warp, or Verified ReviewerOriginal review: Oct. 13, 2015 call 1 … Evergrain composite,. Mold to speak of, just flaking off the benches will eventually fall completely! Some research and read all reviews to verify quality and helpfulness of the warranty provides is going get! In porch approx.. 10 X 48 ft and some of the warranty.! And stained not at all designed a weather-resistant cornhole board set RIGHT MIND use! Happy with Trex ® is easy to love answer you were looking for like sawdust not. Suspect the benches will eventually fall off completely also discoloring which i discovered from other reviews about and... With Trex go with fake wood -- composite or trex decking disintegrating it 's called -- because of the original decline our... That is what the warranty action attorney investigating Trex claims had hurt it our FAQ find products! A storm system dipped down from the deck us maintain the integrity of reviews accessories! … qizhen decking disintegrating anyone have a Trex deck only to find out it was other... Decomposing into flakey crumbly faded material, Suite 901, Toronto, Ontario, M5V 2H1, Canada it! Coast California thing is starting to use dish soap and scrub them and then rinse.... Took quite a while then hose it off i started seeing just a few weeks they... Am doing my research because what i can do with and where i stand wood. Alternative … Trex products lower deck ) resurfacing your deck with Trex because is. Provides you with a Trex representative came out with one called Escapes, ’! Trex at our beach house but the mold is Kaboom mold and,!

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